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Welcome to Ask

End user

Ask is an enterprise AI platform from AI71. You can chat with agents, ground answers in your own documents, and build new agents without writing code.

What Ask is​

Ask is a single product that bundles four things you would otherwise have to stitch together yourself: a knowledge base, an agent builder, an AI runtime, and an enterprise admin console. The web app is the front door. Ask also supports mobile apps, a browser extension, a Slack bot, a Teams bot, and an embeddable widget. Which of these your organization has depends on your deployment, so ask your admin what's enabled.

And the UI is only half the surface: the API is a first-class citizen of the platform. The same core objects you work with in the app, namely agents, chats, collections, and documents, are available over a REST API with fine-grained API keys, so your team can script workflows and build its own integrations on top of everything described in this guide.

Behind the scenes, Ask is model-agnostic, covering proprietary and open-source model families alike with the exact catalog configured per deployment by your admin, and infrastructure-agnostic: public cloud, sovereign cloud, or air-gapped on-prem. For you as a user, that's invisible: you just chat.

The four core capabilities​

KnowledgeKnowledge Base (KMS)Upload PDFs, DOCX, and images, or connect Notion, SharePoint, and Google Drive. Hybrid semantic + keyword search, with Arabic OCR.Agent BuilderBuild agents without codeWrite instructions, attach knowledge, pick a model, plug in tools, set guardrails. Draft and publish like a document.IntelligenceRuntime & orchestrationStreaming responses, tool calls, structured JSON, multi-agent coordination, and guardrails, all handled for you.EnterpriseEnterprise platformSSO, user and org management, role-based access, billing, and usage tracking: everything you need to run Ask across a company.

What you can do with it​

  • Ask questions about your team's documents and get answers with citations.
  • Pick an agent that already knows about HR, IT, Legal, or another domain.
  • Build your own agent for a workflow you do over and over.
  • Attach files mid-conversation to summarize, translate, or compare them.
  • Talk instead of typing. Every chat can take a recorded voice message, and voice-enabled agents support a full spoken conversation.
  • Reach the same agents from whichever channels your org has enabled: Slack, Teams, your phone, or a browser extension.
  • Automate all of the above from your own code: create an API key and call the Ask API.

Who Ask is for​

  • Non-technical staff: no special training required. If you can write a message, you can use Ask.
  • Teams and departments: shared agents give everyone the same, standardized output for common workflows.
  • Arabic and English speakers: Ask is built for both languages, from the interface to document understanding (including Arabic OCR).
  • Builders and admins: power users create agents without code; admins govern access, usage, and security from one console.

What changes in your day-to-day work​

Describe what you need in a single prompt, and Ask handles the rest: retrieving the right information, applying your organization's guardrails, and returning a clear, structured answer. In practice that means faster drafting, briefing, and summarization; more consistent answers grounded in approved knowledge; shorter cycle times for analysis and reporting; and repetitive workflows automated so your time goes to higher-value decisions.

Wondering whether a task in your team is a fit for Ask, and how much effort it would take to build? See What makes a good use case.

Who this guide is for​

End users who chat with agents, power users who build them, and administrators who manage the organization. Every page in this guide is tagged so you can tell at a glance: End user Admin Both.

tip

New here? Go to Sign in & choose your organization, then Your first conversation. Ten minutes total.

Getting startedSign in & choose your organizationEmail, single sign-on, and picking the right org when you belong to several.Getting startedTour of the appSidebar, agent picker, conversation pane, and profile menu in one minute.Getting startedYour first conversationOpen Ask, send a message, read the citations, save the chat.Getting startedWhat makes a good use caseJudge whether a task fits Ask, and size the effort: Easy, Medium, or Hard.