Agents, explained
What an agent is in Ask, how the agent library is organized, and when to create your own.
Create your first agent
Walk through the three-tab agent creator (Instructions, Tools & Knowledge, Settings) and publish your first agent.
Writing good instructions
Prompting patterns that make agents behave: role plus task plus format, edge cases, and using the Improve button.
Pick a model
Choose the right LLM for your agent: providers, tradeoffs, and where the picker lives in the creator.
Attach knowledge
Use the Add knowledge button in step 2 of the agent creator to give your agent access to a knowledge base.
Add tools
Use the Add tools button in step 2 of the agent creator to grant your agent built-in or custom MCP actions.
Guardrails
Configure safety filters, banned keywords, and content policies behind the Set safeguards control in the agent creator.
Versioning & drafts
How drafts, the Unsaved badge, Publish, and version history work for agents.
Share & discover
Control who can find and use your agent: the Share dialog, permission levels, and the org library.
Agent triggers
Set agents to run on their own, on a schedule or in response to events from connected tools like GitLab and Linear.