User Guides
Ask is an enterprise AI platform for building, deploying, and operating agents on top of your own knowledge, across the web app, mobile, Slack, Teams, and embedded surfaces. These guides are the practical, task-based companion to the API reference. Pick a section and dive in.
Start here
Getting startedWelcome to AskWhat Ask is, what it can do for you, and where to begin.Getting startedYour first conversationGo from a new account to a useful answer in a few minutes.Admin consoleI'm an adminUsers, roles, security, and org-wide settings.
Using Ask
Section 1Getting startedSign in, tour the app, pick an agent, and find your use case.Section 2ConversationsAttachments, citations, voice, history, export, and controls.Section 3Knowledge baseUpload documents, connect sources, organize collections, and search.Section 4AgentsBuild, instruct, equip, guard, version, and share your own agents.Section 5Tools & actionsWhat agents can do, how approvals work, and custom MCP tools.Section 6ChannelsWeb, mobile, browser extension, Slack, Teams, and the embeddable widget.
Administering Ask
Section 7Admin consoleUsers, roles, org settings, usage, triggers, and security.Section 8IntegrationsDeploy Ask as a Teams, Telegram, or WhatsApp bot.Section 9User provisioningSSO, JIT provisioning, and SCIM concepts.Section 10SSO configurationSet up Google, Microsoft Entra ID, SAML 2.0, and LDAP.