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Email & calendar

End user & admin

Productivity integrations bring email and calendar into Ask (Google Suite, Outlook, multi-calendar support) so agents can help you triage your inbox and find time on your week.

Prerequisites​

  • A work account on Google Workspace or Microsoft 365.
  • Permission from your admin to connect external accounts. Some orgs gate this.

What's available​

The Productivity Integrations initiative ships email and calendar connectors. The roadmap covers:

  • Google Suite: Gmail, Google Calendar.
  • Outlook: mail and calendar via Microsoft 365.
  • Multi-calendar: read across multiple calendars to suggest meeting times, detect conflicts, summarise your week.

Exactly which connectors appear in your instance depends on what your admins have enabled.

Connect a productivity tool​

  1. Open Tools from the sidebar.

  2. Filter by the Productivity & Communication chip.

  3. Find the connector you want under Recommended and click it.

  4. Sign in via OAuth (Google or Microsoft). Grant the requested scopes. The tile moves into Added.

  5. Attach the tool to an agent via Add tools in step 2 of the agent creator. See Add tools.

Useful patterns​

  • Inbox triage. An agent reads recent unread mail and groups it by sender, importance, or topic.
  • Draft replies. The agent drafts a reply in your voice; you approve before sending. See Approving tool calls.
  • Find a time. The agent reads two or more calendars (yours and a colleague's, when shared) and proposes meeting slots.
  • Weekly digest. Use triggers to schedule an agent that emails you a calendar/meetings summary every Monday.

Permissions & safety​

Productivity tools are some of the most powerful, and most dangerous, actions an agent can perform. Recommended posture:

  • Send/write actions should always require approval. Configure in Personal settings » Tool permissions.
  • Read-only triage is safe as Always allow for tools you trust.
  • Revoke OAuth at the source (Google Account / Microsoft Entra ID) if you stop using the tool.

Tips & gotchas​

tip

Start with read-only flows for a week before letting an agent send mail on your behalf. You'll learn fast where it gets context right and where it doesn't.

Heads up

Email is irreversible. Always set send-mail tools to require approval, even if you trust the agent. Mistaken sends to the wrong recipient or thread are the most common regret.

Tools & actionsApproving tool callsHow the approval prompt works for send/write tools.AdminTriggers & automationsSchedule agents to run on a calendar or event.AgentsAdd tools to an agentWire your productivity connector into an agent.