1. Introduction
This Privacy Policy outlines how AI71 ("we," "us," or "our") collects, uses, and protects the information you ("user," "you," or "your") provide when using our services. Our services are designed to help you organize and access your company's data and knowledge from various sources (e.g., Slack, Google Drive, Notion, GitHub). By using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect information to provide, maintain, and improve our services. The types of information we collect include:
- Account Information: When you create an account, we collect information like your name, email address, company name, and login credentials.
- Integrated Data: Our service connects to third-party platforms (e.g., Slack, Google Drive, etc.) to index and analyze your company's data. This data includes documents, messages, code, and other content you have access to on those platforms. We only access the data you explicitly authorize us to access.
- Usage Data: We automatically collect information about how you interact with our service. This includes your IP address, browser type, device information, access times, pages viewed, and your queries or prompts.
- Communication Data: If you contact us for support or other reasons, we will collect the information you provide in those communications.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve the Service: We use your data to power our service, including providing search functionality, generating insights, and organizing your information. We also use aggregated and anonymized data to improve our service's performance and features.
- To Personalize Your Experience: We may use your usage data to offer a more personalized experience, such as suggesting relevant content or showing you results based on your past activity.
- For Security and Operations: We use your information to secure our service, prevent fraud, and troubleshoot issues.
- For Communications: We may use your contact information to send you service-related notifications, updates, or marketing communications (which you can opt out of).
4. Data Privacy and Security
- Your Data is Your Data: We believe that your data is your property. We will never sell your data or use it to train or improve models for other users. Your integrated data is processed and stored securely to provide the service to you and your organization.
- Data Minimization: We are committed to collecting only the data necessary to provide our service.
- Security Measures: We implement industry-standard security measures, including encryption, access controls, and regular security audits, to protect your information from unauthorized access and disclosure. All data in transit is encrypted using TLS, and all data at rest is encrypted using AES-256.
- Permissions Enforcement: Our service respects the permissions you've already set in your integrated platforms. Users can only access information through our service that they have permission to see in the source application.
5. Sharing Your Information
We do not share your personal information with third parties except in the following limited circumstances:
- With Your Consent: We may share your information if you give us explicit permission to do so.
- With Service Providers: We may use third-party service providers (e.g., cloud hosting providers, analytics services) to help us operate our business. These providers are contractually obligated to protect your information and are prohibited from using it for any purpose other than providing the services we've requested.
- For Legal Reasons: We may disclose your information if required by law, to protect our rights or the safety of others, or to respond to a government request.
6. Your Choices and Rights
- Access and Control: You can access and update your account information at any time. You can also disconnect third-party platforms from our service, which will stop us from indexing new data from those sources.
- Data Deletion: You can request the deletion of your account and all associated data by contacting us. We will take reasonable steps to delete your personal information in accordance with applicable laws.
- Opt-Out of Communications: You can unsubscribe from marketing emails by following the instructions in the email.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
legal@ai71.ai
AI71 - LLC - OPC
YS4, C3, Yas Island, Abu Dhabi, 9639, Abu Dhabi, UAE